Introduction
In this data protection declaration you will find out how we collect and process your personal data.
Book My Luxury GmbH (referred to herein as "we", "us" or "our") is the data controller. We are responsible for your personal data.
Our full details are:
Company name: Book My Luxury GmbH
Postal address: at Rupindervir Singh, Hofstattstrasse 4a, 4552 Derendingen
By providing your data, you assure us that you are over 18 years old. This privacy statement explains how we collect and process personal data in accordance with the relevant data protection laws.
What data do we collect about you, for what purpose and on what basis do we process it?
Personal data is any information that can be used to identify a person. It does not contain any anonymized data. We may process the following categories of personal data about you:
- Contact and Communications Information — This includes name, title, address, email address, telephone number or other contact information, and any communications you send us via our website, email, text messages, social media, or calls. We process this data to communicate with you, keep records, and establish, pursue or defend legal claims, on the basis of our legitimate interests.
- Customer Data — This includes data relating to an order or contract between us: your name, title, address, email, phone number, transaction details and other information necessary to perform our contract with you.
- Technical Data — This includes data about your use of our website, such as your IP address and browser details, automatically logged when you access our website, processed to administer and protect our business and website.
We do not collect any sensitive personal data about you, except with your consent, if this is necessary to fulfil a contractual relationship with you. We only use your personal information for the purposes for which we collected it, or on compatible grounds. If we need to use it for an unrelated purpose we will notify you and explain the legal basis for the processing.
How we collect your personal data
We may collect your personal information when you provide it to us directly (e.g. by sending us emails). Our website server may automatically collect certain information from you when you use our website. We may receive data from third parties such as providers of technical and payment services based outside of Switzerland, or from publicly available sources. Our data is checked once a quarter to ensure it is up-to-date; if it is no longer up-to-date, it will be deleted from our servers.
Cookies and Similar Technologies
We only use essential cookies on our website. These cookies enable you to use the website effectively — without them, part or all of our website will not function properly.
Disclosure of Your Personal Information
We may need to share your personal information with:
- Service providers, for example for IT and system administration services.
- Professional advisors, including bankers, accountants and insurers.
- Government authorities who require us to report processing activities.
- Third parties to whom we sell, transfer or merge parts of our business.
We require all third parties with whom we share your information to respect its security and treat it in accordance with the law, and only for specific purposes and in accordance with our instructions. We never sell or rent your personal information to third parties.
International Transfers
If we need to transfer data to a third party based outside of Switzerland, we ensure certain safeguards are in place to provide a similar level of security for your personal data, such as:
- Transferring your personal data only to countries recognized by the Commissioner for Data Protection and Information and the European Commission as providing an adequate level of protection; or
- Using special contracts, codes of conduct or certification mechanisms approved by the relevant authorities, which grant your data the same protection as in Europe.
If none of the above safeguards are available, we may request your express consent to the specific transfer. You have the right to withdraw this consent at any time.
Data Security
We have implemented security measures to prevent accidental loss, use, alteration, disclosure or unauthorized access of your personal data. We only grant access to your personal data to those partners who have a business need to know.
Data Retention
We retain your personal information only for as long as is necessary to fulfil the purposes for which we collected it, including to comply with any legal, accounting or reporting obligations.
Third Party Links On Our Website
Our website may contain links to third-party websites, plug-ins and applications. If you click on those links or enable those connections, third parties may collect or share information about you. We do not control these third-party websites and are not responsible for their privacy policies. When you leave our website, we encourage you to read the privacy policy of each website you visit.
Your Legal Rights
Under data protection laws, you have rights in relation to your personal data, including the right to access, rectification, erasure, restriction or portability, to object to processing, and to withdraw consent.
If you wish to exercise any of the above rights, please email us at contact@bookmyluxury.com. You do not have to pay a fee to access your personal information or exercise any of your other rights. We may need to request specific information from you to confirm your identity and ensure your right to access your personal data, as a security measure to ensure personal data is not disclosed to anyone without the right to receive it.
If you are not satisfied with how we collect and use your data, you have the right to complain to the Federal Data Protection and Information Commissioner, the supervisory authority for data protection issues in Switzerland (www.edoeb.admin.ch). If you have a complaint, we would appreciate it if you contact us first so we can try to resolve it for you.