Your journey,
step by step.
Planning a self-drive luxury car rental in Switzerland? Here is how to choose a car, agree the booking with its owner and prepare for pickup and return.
1. Choose the car and check the details.
Start with your dates, collection point and the kind of journey you have planned. Review the exact vehicle, seating, luggage capacity, minimum rental period and included kilometres.
Check the total price, selected extras, deposit amount and method, insurance excess, driver requirements and cancellation conditions. Ask about any delivery, extra driver or border crossing before confirming.
2. Create your account and send an enquiry.
Use accurate contact information and identify the person who will drive. The owner needs to check availability and whether the proposed driver and journey meet the vehicle's requirements.
The owner normally replies within 24 hours. Keep your enquiry, offer and booking messages together so any agreed changes are recorded.
3. Review the offer and confirm your booking.
If the vehicle is available, the owner sends an offer setting out the car, dates, price and rental conditions. Review it before accepting. Unless a shorter deadline is shown, the offer expires after 24 hours or at the rental start, whichever comes first.
The rental becomes binding when your express acceptance reaches the owner and the agreed payment has been authorised or initiated. Follow the payment instructions in your booking and keep the confirmation.
Only payment methods shown for your booking apply. If a balance is expressly payable directly to the owner, the amount and method must be recorded and you should keep a receipt. The security deposit is handled separately under the booking terms.
4. Collect the car together.
Bring the original driving licence and identity document for every approved driver, plus any additional document requested before booking. The owner checks the originals and the agreed deposit before handing over the keys.
Walk around the vehicle together. Record its condition with photos of the exterior, wheels, glass and interior. Note the mileage, fuel or charge level, keys, existing marks and pickup time. Read the report and record any disagreement before signing.
5. Enjoy the drive within the agreed conditions.
Only approved drivers may drive. Follow the permitted countries, mileage and use restrictions, and return at the agreed time. Ask the owner before extending the rental or changing the trip.
If a problem occurs, contact the owner and the assistance provider shown in the booking. Tell BML about booking issues or a dispute. For an immediate emergency, contact local emergency services first.
6. Return the car and complete the report.
Meet at the agreed return location with the keys and included accessories. Record the vehicle's condition again, together with the return time, mileage and fuel or charge level.
Review any extra kilometres, agreed fuel charges or other documented costs with the owner. The owner handles the deposit return or card-hold release according to the booking and the documented outcome of the inspection.
Keep your reports, receipts and booking confirmation. If you need a cancellation, change or review, include the booking reference when contacting BML.